How it works
The chatbot is trained on your approved information and connected to your channels. For live data such as order or vehicle status, it queries your systems through integrations.
← AI & WhatsApp API
AI Chatbots
Answer the questions customers ask every day on WhatsApp and your website, in Arabic and English, and hand the conversation to a person when it needs one.
What it does
- Answers from your own knowledge base
- Arabic and English conversations
- WhatsApp and website channels
- Order, tracking and status lookups via integration
- Hand-over to agents with full history
- Conversation reports
Why it matters
- Instant replies outside working hours
- Less repetitive work for staff
- Consistent answers
- More enquiries handled with the same team
Good to know
A chatbot should answer only from approved content; clear rules decide when it must pass the customer to a person.
Compare platforms
Traditional
Staff manually messaging customers about arrival times and invoices.
With Amancom
Automatic WhatsApp updates triggered by the actual event in the system.
Common question
Can it speak Egyptian Arabic? It handles Arabic conversations, and its tone and wording are adjusted to your customers during setup.
Ready to see it on your own operation?
Tell us your fleet size or your systems and we will put a proposal together.