How it works
The app registers to your 3CX system over the internet and behaves like a desk phone, using the same extension, routing and call history.
← 3CX & Call Centre
Mobile App
Staff carry their office extension on their phone: they answer calls to their extension, call out with the business number and stay reachable away from the desk.
What it does
- Office extension on Android and iPhone
- Outgoing calls with the business number
- Transfers, conference and voicemail
- Presence and status
- Chat with colleagues
- Push notifications for incoming calls
Why it matters
- No missed calls when staff are out
- Personal numbers kept private
- Lower mobile call costs over data
- Remote and field teams connected
Good to know
Call quality depends on the mobile data or Wi-Fi connection; a stable connection is recommended for heavy users.
Compare platforms
Traditional
A PBX in a cupboard, no reporting, no record of who called whom.
With Amancom
Cloud or on-premise PBX with queues, recording, reports and CRM screen-pop.
Common question
Does the customer see the employee's mobile number? No. Calls made from the app show the company number.
Ready to see it on your own operation?
Tell us your fleet size or your systems and we will put a proposal together.